Serverless Experts, On Call
As a Serverless Framework customer, you get priority support from the team that builds the framework. Chat, debug, and review architecture with someone who truly knows the framework.
Priority Support for Customers
Every Serverless Framework subscription includes priority access to our support team. You are not just using a tool, you are backed by the experts who build it.
Priority Response
Customer issues are prioritized over community requests. You get faster responses with actionable, specific guidance.
From the Serverless Team
Get support from the team that builds and maintains the Serverless Framework. Not outsourced, not generic.
AWS Expertise
Beyond the framework itself, get help with Lambda, API Gateway, CloudFormation, architecture reviews, and production debugging.
What We Cover
Serverless Framework
Configuration, plugins, deployment issues, CI/CD integration, multi-service architectures, and version upgrades.
Serverless AWS
AWS Lambda, API Gateway, CloudFormation, EventBridge, DynamoDB, S3, SQS, SNS, Step Functions, and all serverless AWS services.
Architecture Reviews
Have our experts review your serverless architecture, identify bottlenecks, and recommend improvements for scale and reliability.
Included with every subscription
- Priority issue resolution
- Architecture and design guidance
- Deployment and configuration help
- Performance troubleshooting
- Migration and upgrade assistance
- Best practices recommendations
Ready to get expert support?
Become a Serverless customer and get priority access to our engineering team. See our pricing plans or reach out to discuss your needs.
Community Resources
Whether or not you are a customer, these free resources are available to everyone in the serverless community.
Documentation \ Comprehensive guides and API references.
Slack Community \ Join thousands of serverless developers.
GitHub Discussions \ Ask questions and share ideas on GitHub.
Serverless Forum \ Browse and post in our community forum.